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Great Cafes

The Cafe business for the professional operator - keeping up to date with what's new and interesting - written by Paul Cottrell, Turpin Smale Catering Consultants

Monday 29 October 2012

Knowingly Undersold

Notice anything inconsistent?

Tea at Peter Jones comes with plastic milk jiggers. Apparently you can ask for milk in jugs but John Lewis needs to wake up. Consistency of experience counts.

Labels: howlers, John Lewis, milk, Peter Jones, tea

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