Back in 2008 Crich Tramway Village, home of the National Tramway Museum based in the Peak District had a problem. Catering sales of £280,000 but a loss of £7,000. Time to call in Turpin Smale Catering Consultant's Chris Brown to identify the issues.
Working with Andrew Watkins, Financial Controller and Alison Isaacs, the in-house Catering Manager we looked at the sales, standards, margins and costs. Alison worked really hard at improving the margins - taking the Gross Profit from 57% to 71% - with Andrew supplying timely, relevant management information.
Result: Sales in 2010/11 have improved to over £300,000 with profits of £80,000. Well done to the team at Crich and a real life example of catering consultancy advice paying dividends.
"Chris came to see us and helped focus our attention on the key issues; food margins and labour costs. We set up simple spreadsheets which allowed us to monitor these on a weekly and monthly basis with the result that both improved considerably. Catering now makes a valuable contribution to the Society's finances." Andrew Watkins, Financial Controller, National Tramway Museum.