The Cafe business for the professional operator - keeping up to date with what's new and interesting - written by Paul Cottrell, Turpin Smale Catering Consultants
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Monday, 29 October 2012
Knowingly Undersold
Notice anything inconsistent?
Tea at Peter Jones comes with plastic milk jiggers. Apparently you can ask for milk in jugs but John Lewis needs to wake up. Consistency of experience counts.
